What is the customer’s/homeowner’s responsibility?
The homeowner/customer is responsible for keeping the pool/spa support equipment and interior finish in good repair and to provide any additional equipment needed for the pool to function properly. Many pool owners are hesitant to spend money to properly maintain their pool/spa equipment. The disadvantages to lack of proper maintenance include blocked filters (which can cause algae to form in the pool), damaged filter systems and pumps which can cost more money in the long run than what would have been spent on proper, routine maintenance.
Homeowner/customer is responsible for securing children/pets to prevent injury or loss while technician is servicing pool.
Gates, walkways, pool area and equipment must be kept clear to provide easy access.
